Bantu Deliva offers reliable delivery and courier services including same-day delivery, food delivery, package dispatch, and point-to-point logistics. It connects users to nearby independent drivers via the Bantu platform.
To join as a delivery driver or marketplace vendor, simply sign up on the Bantu app or website, upload the required documents (such as ID and business license if applicable), and await verification from our onboarding team.
Yes, Bantu Soko uses encryption and secure payment gateways to protect user data and transactions. We also follow strict privacy and security protocols in accordance with our Privacy Policy.
Bantu Deliva is currently operational in major cities across Tanzania including Dar es Salaam, Dodoma, Arusha, and Mwanza. We are continuously expanding to new regions to improve coverage and accessibility.
Bantu integrates AI for personalized product recommendations, intelligent search, predictive delivery times, fraud detection, and customer support automation to ensure fast and relevant interactions across the platform.
Absolutely. Bantu Soko supports business accounts and bulk deliveries. Vendors can list products in the online marketplace, and businesses can manage deliveries via Bantu Deliva's logistics tools.
You can reach Bantu Soko customer support via our help center on the app or website, through our contact email at support@bantu.tz, or by calling our support line at +255 755 135 201.
Yes, you can cancel a ride or order directly from the Bantu app or website before it's completed. Please note that cancellation fees may apply depending on the timing and service type.
Yes, many of Bantu Soko's services are available 24/7, such as ride-hailing and delivery services, although availability may vary by location and service provider. Please check the app for specific service times in your area.
Payments on Bantu can be made securely via credit or debit cards, mobile money services, and cash (depending on your location and the service provider). All transactions are processed through trusted, secure payment gateways.
Yes, Bantu offers real-time tracking for both rides and deliveries. You can monitor the status and location of your service in the Bantu app or website. The feature provides transparency and convenience during your journey or delivery process.
We welcome your feedback! You can submit feedback via the app or website’s support section. Additionally, you can rate and review services after your ride or delivery is completed to help improve our services.
To reset your password, go to the Bantu login page, click on 'Forgot Password', and follow the instructions to receive a reset link via email. If you have trouble, our customer support team is available to assist you.