Privacy Policy

Updated: 1st April, 2025

At Bantu Soko and its affiliated entities ("we", "our", "us"), we are committed to safeguarding the privacy, confidentiality, and security of the personal information entrusted to us by users, partners, contractors, and affiliates. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platforms, websites, applications, or services (collectively, “Services”).

By using Bantu Soko's Services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

  • Personal Identifiable Information (PII): name, email, phone number, address, ID, and payment details.
  • Usage Data: IP address, device data, browser type, pages viewed, and interactions.
  • Location Information: if permissions are enabled or based on IP.
  • User Communications: support queries, uploads, reviews, and messages.

2. How We Use Your Information

  • Operate and maintain our platform and services.
  • Personalize your experience and improve functionality.
  • Process transactions and ensure service delivery.
  • Communicate important updates, offers, and customer support.
  • Ensure compliance with laws and platform safety.

3. Protection of Your Information

We use encryption, access controls, and security audits to safeguard your data. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute safety.

4. Sharing of Information

We do not sell your personal data. Your information may be shared with:

  • Trusted service providers for processing and support.
  • Business partners you engage with through our platform.
  • Legal authorities when required by law.
  • In business transfers (e.g., mergers, acquisitions).

5. Your Rights and Choices

  • Access, correct, or delete your personal data.
  • Withdraw consent and opt out of marketing emails.
  • Restrict or object to certain processing activities.

6. Data Retention

We retain your data only as long as needed for service provision and legal compliance. When no longer needed, data is securely deleted or anonymized.

7. International Data Transfers

Your data may be stored or processed outside your country. We implement adequate safeguards to protect it under applicable laws.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this policy. Significant changes will be communicated through our platform. Continued use after updates constitutes agreement to the revised policy.

10. Contact Us

For questions, data requests, or concerns:

By using Bantu Soko, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

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